Privacy Policy
At http://urban-home-security-solutions.trustedstandard.com, commonly referred to as Urban Home Security Solutions (‘the Company’ or ‘we’), your privacy is a top priority. This document details our approach to handling personal data in accordance with various international privacy standards such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant regulations.
This policy is comprehensive and covers all aspects of our operations, including interactions with our websites, applications, services, and products. Please note that this privacy policy does not extend to third-party entities or platforms that may be linked to from our platform; each of these has its own privacy policy.
Our processing activities encompass various scenarios where you might engage with us: as an end-user of our applications and services, when visiting our websites that fall under this Privacy Statement, upon receiving communications such as newsletters, emails, calls, or text messages/SMS from us, or when providing feedback, using social media features, and interacting with our products.
We collect a range of personal data to enhance your experience and provide our services effectively. This includes account information, payment details, financial records, purchase history, mobile device identifiers, location data, feedback, social media data, and product-related information. We gather this information through direct user input, interactions with our services, and by using automated technologies. Additionally, we may receive personal data from third parties, in accordance with their privacy practices.
Our website employs cookies to ensure a seamless experience for visitors and to aid in analytics. These cookies serve various purposes, including ensuring the site’s functionality, remembering user preferences, and helping us understand how our site is used so we can improve it. Users have control over non-essential cookies via our Cookie Manager, where they can manage their preferences.
We are committed to retaining personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the purpose has been fulfilled and the legal requirements met, we take appropriate measures to either delete or anonymize the data.
The security of your personal data is a priority for us. We implement organizational safeguards and robust security measures to protect your information from unauthorized access, use, or disclosure. This includes secure communication channels and engaging with third parties who process data on our behalf and are required to comply with strict data protection standards.
We recognize the importance of protecting children’s privacy. Our services are not directed at children under the age of 18, and we do not knowingly collect personal data from such individuals.
Under this policy, you have various rights concerning your personal data. Depending on your jurisdiction, these rights may include accessing, rectifying, erasing, restricting processing, obtaining a copy of your data, and the right to object to or limit processing. You also have the right to non-discrimination for exercising your privacy rights. If you wish to exercise any of these rights or have questions regarding your personal data, please contact our privacy team.
Our policy may be updated from time to time to reflect changes in privacy laws and regulations or to update our practices. Any changes will be communicated through updates on our website.
For further information, to modify your communication preferences, or for any data-related queries, please reach out to us at [email protected] or by mail to the address provided on our website. Your privacy matters to us, and we are dedicated to safeguarding it responsibly.